Frequently Asked Questions
Can I take a tour of the venue?
Yes! Go ahead and fill out our online inquiry and one of our coordinators will be in contact with you via email about setting up a tour. We'll be going over a detailed proposal, our Preferred Vendor List, and walking you through the property.
How do I book my event?
If you would like to book your event with us, give us a call or shoot us an email and we'd be happy to schedule you for a booking!
What all is included?
Refer to pricing tab on our website.
Do you offer coordination services?
We do! We can offer you coordination by the hour which is best for hands-on clients! We can coordinate your rehearsal, ceremony, and can offer hours for decor setup as well. We also offer full-service coordination services for the hands-off clients. We'll help you with setting a budget, take care of contacting your vendors, and design your event in accordance to your tastes!
What is your cancellation policy?
All of your payments to La Villa Bella and Star Struck Events are non-refundable. If you need to cancel your event, we will need the release of your date in writing. We would be more than happy to check availability for the rescheduling of your event or credit your payment towards another event before the date you initially booked.
Do you do payment plans?
Yes! We absolutely do payment plans as long as everything is paid 30 days prior to your event date. When you come in for your booking appointment we will discuss payment plan options with you.
Do I need a day of event insurance?
All our events at our venue require a day of insurance policy for liability reasons! We recommend www.theeventhelper.com for your insurance.
How late can my event go?
The latest all of our events can go is 10:00 P.M.
Will there be another event on the same day?
To ensure that our clients have a magical day with our undivided attention, we only book one event per day.
What are your decor options?
We have some decor pieces that are available for rent but mostly we allow the clients to bring in their own decor. Ask to look through our decor folder!
Can we come in early to decorate for my event?
Absolutely! Depending on the kind of event, we open the doors to our inside space prior to your start time and will help out as much as we can. Don't have time before your event to come set up your decor? Ask us about our coordination services! We'd be happy to take care of it all for you.
Do you allow outside catering?
We do have a Preferred List of Caterers that we ask that you choose from. These caterers have worked at our venue before and therefore know the easiest and smoothest ways around. We recommend that you use one of these caterers for your event. However, if you would like to bring in an outside caterer there is a buyout fee of $500. The caterer must also be licensed and insured.
Can we bring food from home?
Because of health and safety issues, we do not allow clients to make food at home and serve it for their event.
What is your alcohol policy?
We have an amazing bar service that we hire for all of our events. You are welcome to customize your own package with them including cash/open bar, types of alcohol you would like serve, and duration that the bar is open.
What are your office hours?
Our office is open Tuesday - Friday 10:30 A.M. - 4:30 P.M.
Do you have a place for getting ready before my event?
We have a beautiful bridal suite that is part of the main building and is perfect for a smaller bridal party. We also have our bridal cottage which is much more suitable for larger bridal parties and can be reserved up to 4 hours before your ceremony! It includes a bridal suite, two bridesmaids suites, and a bathroom. Feel free to take a virtual tour of the bridal cottage under Our Services.
Is La Villa Bella handicap accessible?
Yes, we are handicap accessible and we have reserved parking spaces for guests that require it.
How many parking spots are available at the venue?
We have 32 parking spots available on our lot as well as an overflow parking lot enough to fit our maximum capacity of 150 guests.
Do you allow sparklers?
We do not allow sparklers as they are a fire hazard. We recommend ribbon streamers or bubbles for the recessional!
Do you allow candles?
We do allow candles in our outside space.